Privacy Policy

Databots respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, use our AI chatbot services, request a demo, subscribe to our newsletter, or communicate with us.

By using Databots, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information
This may include your name, email address, phone number, company name, job title, billing details, and any information you submit through contact forms, demo requests, support requests, or onboarding forms.

Business Information
To build, train, and configure your Databot, we may collect business documents, FAQs, policies, website content, product information, service information, workflows, customer support materials, and other information you provide.

Customer and Conversation Data
When your Databot interacts with customers or users, we may process chat messages, enquiries, support requests, lead information, appointment requests, feedback, and related conversation history.

Integration Data
If you connect Databots to third-party tools such as CRM platforms, calendars, email systems, help desks, file storage, or communication tools, we may access relevant data required to provide the requested automation and chatbot functionality.

Technical Information
We may collect device information, browser type, IP address, pages visited, usage data, cookies, session activity, and analytics data to improve our website and services.

2. How We Use Your Information

We use collected information to:

Provide, configure, and improve Databots services
Build and train your AI chatbot
Automate workflows, replies, scheduling, support, and business tasks
Connect your Databot to your selected business tools
Respond to enquiries and provide customer support
Process payments and manage subscriptions
Monitor performance, analytics, and usage
Improve website functionality and user experience
Send service updates, newsletters, and marketing communications
Protect our platform, users, and business from misuse or security risks
Comply with legal and regulatory obligations

3. AI Training and Business Data

Databots may use the information you provide to configure, customize, and improve your own Databot experience. Your business data, customer data, and uploaded content are used to operate your selected services and workflows.

We do not sell your business data or customer conversation data.

Where applicable, your data is used to train and improve your dedicated bot for your business, not to expose your confidential information to other customers.

4. Third-Party Integrations

Databots may connect with tools such as Salesforce, HubSpot, Linear, Notion, Jira, Stripe, GitHub, Google Drive, Slack, Google Workspace, WhatsApp, and other supported platforms.

When you connect third-party tools, you authorize Databots to access, process, and use relevant information from those platforms only as needed to deliver the services you requested. Your use of those tools is also subject to their own privacy policies and terms.

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve site performance, understand visitor behavior, remember preferences, and support marketing or analytics.

You may disable cookies through your browser settings, but some website features may not function properly.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no system is completely secure. You are responsible for maintaining secure passwords, controlling account access, and ensuring only authorized users access your Databots account.

7. Data Retention

We retain your information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, and support business operations.

You may request deletion of certain data by contacting us.

8. Sharing of Information

We may share information with:

Service providers who help us operate our website, payment processing, hosting, analytics, communications, and support
Third-party platforms you choose to connect with Databots
Legal authorities if required by law
Professional advisers such as accountants, legal advisers, or auditors
Business successors in the event of a merger, acquisition, or sale

We do not sell your personal information.

9. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Withdraw consent where applicable
Opt out of marketing communications
Request a copy of your data
Object to certain processing activities

To make a request, contact us using the details below.

10. Marketing Communications

If you subscribe to our newsletter or request information from us, we may send updates, insights, offers, and service-related content. You can unsubscribe at any time using the link in our emails or by contacting us.

11. Children’s Privacy

Databots is intended for business use and is not directed to children under 13. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Us

For questions about this Privacy Policy, contact:

Databots
Email: [Insert Email Address]
Website: [Insert Website URL