Customer Support Bot
Handles every question, complaint, return, and follow-up — 24/7 across WhatsApp, web, email, and social. Resolves 80% of support tickets without a human ever getting involved.
Fully managed setup
80%
tickets resolved without human
What it does
Returns & refund processing
Guides customers through your return flow step by step — collects order details, photos, and reason, then creates a ticket automatically.
Order & delivery tracking
Looks up order status and tracking in real time. Eliminates the #1 most repeated support question for every e-commerce business.
Smart human escalation
When a case needs a real person, the bot hands off with full context — so your team never starts cold.
Post-resolution review requests
After every resolved ticket, the bot follows up and requests a Google or Facebook review on autopilot.
Who it's for
Online retail
Logistics
Any SMB with repeat queries
Professional services
F&B
Clinics